Terms and Conditions of Sale

Our terms and conditions apply to all online conditions of sale from our web site. The terms are set out below. Read them before ordering. You may wish to print a copy for future reference. Other terms and conditions on our Site such as our privacy policy should be read as part of this agreement.

1. We reserve the right to change these terms from time to time. Changes will be posted on this site.

2. We agree to sell you the goods for the price stated. We deliver to UK addresses only. No goods are left unless an adult signs for delivery.

3. There are no delivery charges on any of our rugs. On receipt of your order we will contact our supplier and let you know the approximate delivery date and confirm payment method. We try to deliver goods when stated but cannot guarantee delivery by such date.

4. Rugs are subject to availability and if we cannot supply them we will inform you and you will be given a full refund of what you have paid.

5. The rugs are sold at the price on our web site at the date we receive the order from you. If we find a pricing error on our web site we will inform you as soon as possible and give you the opportunity, if you wish, of reconfirming your order at the correct price or cancelling it. If we cannot contact you we will cancel the order. If you cancel and you have paid for the goods, you will be given a full refund.

6. Payment can be made by PayPal, Credit/Debit card, or by Cheque. If you are paying by credit/debit card then please enter the last 5 digits of your card number. We will contact you to confirm the order and to ask you for the other card numbers. This is a secure and safe way to order by credit card and allows us to personally deal with your order. Full details on how to order are shown at How to Order. If you are paying by cheque then please print the Order Form and post the form to us. We aim to keep details of your order and payment secure; however, except in cases of negligence, we are not liable for any losses caused as a result of unauthorised access to information provided by you.

7. The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.

8. If you receive faulty goods we handle this in accordance with our returns & refunds policy.

9. Where applicable, you may cancel your order under the distance selling regulations.